With more than 20 years’ experience of providing 24×7 support to top tier data centres and on public cloud platforms, our
track record speaks for itself. We provide 24/7 tailored support services for your mission-critical environments.
Our extensive experience spans everything from e-commerce solutions, to warehouse management systems, connected store technology, remote desktop solutions and content management systems. We work in close partnership with industry-leading vendors like SAP Hybris, AWS, Microsoft, Manhattan and Citrix to deliver for customers of all shapes, sizes and sectors.
Our support network covers every tier of your IT system. We cover the whole technology stack, right the way from network, OS, security, database, and storage through to applications and code support – removing the headache of managing multiple suppliers, and helping to improve your efficiency.
Our client-centric approach means we dedicate ourselves to understanding your unique demands and planning cycles. It’s all about ensuring high availability and flexibility. We work as an extension of your in-house teams, offering support around specific systems or scaling up to provide fully out-sourced support.
A fully-staffed service desk and extensive monitoring platform mean we always have comprehensive visibility of your retail systems. We use mature ITIL-based processes and high levels of automation to ensure that unplanned events can be resolved quickly and any changes can be managed in a repeatable, reliable and consistent way.
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To learn more about our solutions and services, check out our industry specific subsidiaries or drop us a line here.